> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite an Expert to a Call

> Start a Remote Expert session from the iPad by finding and calling an expert in your organization.

Use Remote Expert when you need live help from a specialist. From the iPad, you can find an expert in your organization and invite them to a Remote Expert session through Microsoft Teams.

If you already have a scheduled meeting, see [Join a Scheduled Meeting](/frontline/ipad/get-help/join-a-scheduled-meeting).

## Find the Right Contact

Open Remote Expert and select the **Contacts** tab. Each contact card shows a profile picture, the contact's name, their organization, and a favorite icon.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-help/ipad-remote-expert-contacts.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=7177924f4ebf16ef60989efe7cd5ad86" alt="Remote Expert Contacts tab showing people available to call" noZoom style={{width: "100%", height: "auto"}} width="2388" height="1668" data-path="frontline/images/ipad/get-help/ipad-remote-expert-contacts.png" />
</Frame>

To narrow the list, you can:

* Search for contacts using the search bar.
* Sort contacts alphabetically (A–Z or Z–A).
* Filter contacts by organization using the **Filter** menu.
* Mark contacts as favorites — select the **Star** icon on a contact card to add or remove them.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-help/ipad-remote-expert-filter.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=b144727cc4b90b0cd2e816371a7c6fbf" alt="Filter menu for displaying contacts from a specific organization" noZoom style={{width: "100%", height: "auto"}} width="2388" height="1668" data-path="frontline/images/ipad/get-help/ipad-remote-expert-filter.png" />
</Frame>

## Invite an Expert

<Steps>
  <Step title="Select a contact">
    Tap the contact card of the expert you want to call.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-help/ipad-remote-expert-contact-selected.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=5a5c1b0579d660d3803e26858e8370e0" alt="Selected contact with the Call button available" noZoom style={{width: "100%", height: "auto"}} width="2388" height="1668" data-path="frontline/images/ipad/get-help/ipad-remote-expert-contact-selected.png" />
    </Frame>
  </Step>

  <Step title="Tap Call">
    Frontline creates a Microsoft Teams meeting and sends an invitation to the selected contact. A progress screen is displayed while the meeting is being created.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-help/ipad-remote-expert-creating-meeting.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=086a945710202810f8e9f4e185d5aa44" alt="Progress screen shown while the Teams meeting is created" noZoom style={{width: "100%", height: "auto"}} width="2388" height="1668" data-path="frontline/images/ipad/get-help/ipad-remote-expert-creating-meeting.png" />
    </Frame>
  </Step>

  <Step title="Wait for the expert to answer">
    Once the expert answers the call, the Remote Expert session opens.
  </Step>
</Steps>

You can now communicate with the expert using live audio and video and collaborate using annotations and shared content.

***

**Next:** [Collaborate During a Remote Expert Session](/frontline/ipad/get-help/collaborate-during-a-session)
