> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install and Sign In

> Get the Altoura Frontline iPad app and sign in with email and password, Single Sign-On, or PIN Pairing.

This page is for **anyone using Frontline on an iPad for the first time** — field workers, supervisors, and authors alike. By the end of it, you will be signed in and looking at the **Home** page.

<Steps>
  <Step title="Find the app">
    Find **Altoura Frontline** in the App Store.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-appstore-search.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=6156ec1fbfb9e1050210fe44071f41bc" alt="Search results for Altoura Frontline in the App Store" noZoom style={{width: "100%", height: "auto"}} width="1501" height="1048" data-path="frontline/images/ipad/get-started/ipad-appstore-search.png" />
    </Frame>
  </Step>

  <Step title="Open the app">
    After installing **Altoura Frontline**, select **Open** to launch the app.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-appstore-open.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=4a1e3df5566585dab2f078095d056ac6" alt="Altoura Frontline App Store page showing the Open button" noZoom style={{width: "100%", height: "auto"}} width="1498" height="1050" data-path="frontline/images/ipad/get-started/ipad-appstore-open.png" />
    </Frame>
  </Step>
</Steps>

## Choose a Sign-In Method

The Sign In screen provides the following authentication methods:

| Method                   | Description                                                                    |
| ------------------------ | ------------------------------------------------------------------------------ |
| **Email & Password**     | Sign in using your registered email address and password.                      |
| **Single Sign-On (SSO)** | Authenticate using your organization's identity provider.                      |
| **PIN Pairing**          | Pair the iPad with your account using a temporary PIN generated on the device. |

## Sign In with Email and Password

<Steps>
  <Step title="Enter your email address">
    Enter your registered **email address** to continue.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-email-signin.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=1fa63a6eda54b989e85f05c8104cc8b6" alt="Email entry screen for email and password sign-in" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-email-signin.png" />
    </Frame>
  </Step>

  <Step title="Enter your password">
    After entering your email address, the password screen appears. Enter your **password** to sign in.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-enter-password.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=1d3a61796fad5066088ec0d1e1103236" alt="Password entry screen" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-enter-password.png" />
    </Frame>
  </Step>
</Steps>

After successful authentication, the application opens the **Home** page.

### Forgot Your Password?

<Steps>
  <Step title="Enter your email address">
    Enter your registered **email address**.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-email-signin.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=1fa63a6eda54b989e85f05c8104cc8b6" alt="Email entry screen for email and password sign-in" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-email-signin.png" />
    </Frame>
  </Step>

  <Step title="Select Forgot password?">
    The **Forgot password?** option appears on the password screen after you enter your email address.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-forgot-password-option.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=95ca65f31c45db3ec70dd9b278bc3506" alt="Password entry screen showing the Forgot password option" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-forgot-password-option.png" />
    </Frame>

    Select **Forgot password?** to request a password reset. A reset email is sent to your registered email address.
  </Step>

  <Step title="Check your email">
    The following confirmation appears after the password reset request is submitted.

    <Frame>
      <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-forgot-password.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=b2f59b2d4ef3bae33ae1fe88494ea44c" alt="Forgot password screen confirming a reset email was sent" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-forgot-password.png" />
    </Frame>

    Open the password reset email and follow the instructions to create a new password. Then return to Altoura Frontline and sign in again.
  </Step>
</Steps>

## Sign In with Single Sign-On (SSO)

If your organization uses Single Sign-On, enter your organization's domain to continue with your corporate identity provider.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-sso.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=0ae521eb78f211f44be0b2ab7c724a15" alt="Single Sign-On domain entry screen" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-sso.png" />
</Frame>

After successful authentication, you're redirected to the **Home** page.

## Sign In with PIN Pairing

PIN Pairing signs the iPad in to your Altoura Frontline account without requiring you to enter your credentials on the device. This is useful when using a shared device.

The PIN Pairing screen displays a temporary six-digit PIN that you can use to pair the iPad with your account.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/dGjpngJxnDwHfL9u/frontline/images/ipad/get-started/ipad-pin-pairing.png?fit=max&auto=format&n=dGjpngJxnDwHfL9u&q=85&s=24dac21495da093c1f9175e8db44a19c" alt="PIN Pairing screen showing a six-digit PIN" noZoom style={{width: "100%", height: "auto"}} width="3840" height="2160" data-path="frontline/images/ipad/get-started/ipad-pin-pairing.png" />
</Frame>

After the PIN is verified, the iPad is automatically signed in.

***

**Next:** [First Launch and Navigation](/frontline/ipad/get-started/first-launch-and-navigation)
