> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign In to the Procedures Portal

> Access the Altoura Frontline Procedures Portal at procedure.altoura.com using your organization's Single Sign-On (SSO).

## Overview

The **Altoura Frontline Procedures Portal** is the web workspace for creating, editing, and managing procedures. Access is controlled through your organization's **Single Sign-On (SSO)**, so you sign in once with your work account and are redirected back to the portal.

This page walks through the full sign-in flow, from opening the portal URL to landing on the Procedures page.

***

## Before You Begin

* Confirm your **Altoura account** has been provisioned by your administrator.
* Make sure you have access to your **Microsoft Authenticator** (or the configured MFA method) for multi-factor approval.
* Use a supported browser (latest Chrome, Edge, or Firefox).

***

## Portal URL

The Procedures Portal is hosted at:

[https://procedure.altoura.com](https://procedure.altoura.com)

Opening this URL while signed out redirects you to the Altoura login page (`login.altoura.com`).

***

## Sign-In Flow

The sign-in flow is a four-step process: enter your email, get redirected to your SSO provider, enter your password, and approve the multi-factor sign-in request. After the last step, you land on the Procedures page.

### Step 1: Enter Your Email

When you open the portal, the **Login with Email** screen appears. Enter your **work email address** in the Email Address field.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-email.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=733dd997aeaab0158a35eceafa7b0b5d" alt="Altoura Login with Email screen showing an empty Email Address field, a disabled Continue button, and a Forgot Password link, with the Altoura logo at the top." noZoom width="3180" height="1808" data-path="frontline/images/procedures-portal/get-started/portal-signin-email.png" />
</Frame>

Select **Continue** once your email is entered.

### Step 2: Redirect to Your SSO Provider

If your account is configured for **Single Sign-On**, a confirmation message *Redirecting to SSO provider...* appears below the Continue button and the browser navigates to your organization's identity provider (typically **Microsoft / Entra ID**).

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-sso-redirect.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=d3f90d2af09d31197d2d9db574acbcc8" alt="Altoura Login with Email screen with an email address filled in, the Continue button active, and a 'Redirecting to SSO provider...' confirmation message visible below it." noZoom width="3175" height="1806" data-path="frontline/images/procedures-portal/get-started/portal-signin-sso-redirect.png" />
</Frame>

### Step 3: Enter Your Password

The Microsoft sign-in page (`login.microsoftonline.com`) opens with your email pre-filled. Enter your **password** and select **Sign in**.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-microsoft-password.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=7f3d2eca6f77a1f25a3336462e2f9218" alt="Microsoft 'Enter password' page branded with the Altoura logo, showing the pre-filled email, a Password field, a Forgot my password link, a Sign in with another account link, and a Sign in button." noZoom width="3175" height="1820" data-path="frontline/images/procedures-portal/get-started/portal-signin-microsoft-password.png" />
</Frame>

If you have forgotten your password, select **Forgot my password** to begin a reset flow with your identity provider.

### Step 4: Approve the Multi-Factor Request

Microsoft prompts you to approve the sign-in using your configured **Multi-Factor Authentication (MFA)** method, typically the **Microsoft Authenticator** app. A 2-digit verification number appears on the web screen.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-mfa-approve.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=68da3443ce5a7f18b4506c7013cf4813" alt="Microsoft 'Approve sign in request' page branded with the Altoura logo, showing a 2-digit verification number, instructions to open the Authenticator app and enter the number, and links for alternative options." noZoom width="3184" height="1815" data-path="frontline/images/procedures-portal/get-started/portal-signin-mfa-approve.png" />
</Frame>

Open the Microsoft Authenticator app on your phone and:

1. Tap the incoming sign-in notification.
2. Enter the **2-digit number** displayed on the web screen.
3. Confirm with biometrics or PIN if prompted.

<Tip>
  If you do not receive a notification, swipe down inside the Authenticator app to refresh, or select **I can't use my Microsoft Authenticator app right now** on the web screen to choose a different verification method.
</Tip>

### Step 5: Land on the Procedures Page

Once MFA is approved, the browser returns to `procedure.altoura.com/procedures` and the **Procedures** page loads. You are signed in and ready to work.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-landed.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=7360cc0a5ae334eaf942aeaa4287891e" alt="Procedures page on procedure.altoura.com after a successful sign-in, showing the procedure list, search bar, organization selector, Create Procedure button, and the user profile avatar in the top-right." noZoom width="3160" height="1572" data-path="frontline/images/procedures-portal/get-started/portal-signin-landed.png" />
</Frame>

From here, you can [select an organization](/frontline/procedures-portal/landing-page#selecting-an-organization), [create or manage procedures](/frontline/procedures-portal/manage-procedures), or [pair an HMD](/frontline/procedures-portal/device-pairing).

***

## Sign-In Flow: Email + Password

If your account is set up with a **local Altoura password** instead of Single Sign-On, the sign-in is a short three-step process on the Altoura login page — no external identity provider or MFA prompt is involved. After entering your password, you land directly on the Procedures page.

### Step 1: Open the Portal

Navigate to [https://procedure.altoura.com](https://procedure.altoura.com). The **Login with Email** screen appears with an empty **Email Address** field and a disabled **Continue** button.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/31aP4ktfX60AlEyL/frontline/images/procedures-portal/get-started/portal-signin-email-empty.png?fit=max&auto=format&n=31aP4ktfX60AlEyL&q=85&s=9752f2fa6d32161bc80fe357a01515af" alt="Altoura Login with Email screen with an empty Email Address field, a disabled Continue button, and a Forgot Password link, with the Altoura logo at the top." noZoom width="3171" height="1718" data-path="frontline/images/procedures-portal/get-started/portal-signin-email-empty.png" />
</Frame>

### Step 2: Enter Your Email

Enter your **work email address** in the Email Address field. The **Continue** button becomes active.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/31aP4ktfX60AlEyL/frontline/images/procedures-portal/get-started/portal-signin-email-entered.png?fit=max&auto=format&n=31aP4ktfX60AlEyL&q=85&s=c69a130fddc913f29827b3fc8bc6ddc7" alt="Altoura Login with Email screen with an email address entered in the Email Address field and the Continue button now active." noZoom width="3177" height="1718" data-path="frontline/images/procedures-portal/get-started/portal-signin-email-entered.png" />
</Frame>

Select **Continue** to proceed.

### Step 3: Enter Your Password

A **Password** field appears below the email address. Enter your password and select **Login**.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/31aP4ktfX60AlEyL/frontline/images/procedures-portal/get-started/portal-signin-password.png?fit=max&auto=format&n=31aP4ktfX60AlEyL&q=85&s=3d82289b740f0f70ff6d84cfca3a6926" alt="Altoura Login with Email screen expanded to show a Password field beneath the entered email address, with a Login button and a Forgot Password link." noZoom width="1698" height="926" data-path="frontline/images/procedures-portal/get-started/portal-signin-password.png" />
</Frame>

If you have forgotten your password, select **Forgot Password?** to begin a reset flow.

### Step 4: Land on the Procedures Page

Once your password is accepted, the browser navigates to `procedure.altoura.com/procedures` and the **Procedures** page loads. You are signed in and ready to work.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signin-landed.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=7360cc0a5ae334eaf942aeaa4287891e" alt="Procedures page on procedure.altoura.com after a successful sign-in, showing the procedure list, search bar, organization selector, Create Procedure button, and the user profile avatar in the top-right." noZoom width="3160" height="1572" data-path="frontline/images/procedures-portal/get-started/portal-signin-landed.png" />
</Frame>

***

## Signing Out

To sign out of the Procedures Portal:

1. Select your **profile avatar** in the top-right corner of the Procedures page. The profile dropdown opens, showing your name, email, **Pair Device**, and **Logout**.
2. Choose **Logout** from the dropdown.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/HhZQY2b4kA6oBKtL/frontline/images/procedures-portal/get-started/portal-signout-menu.png?fit=max&auto=format&n=HhZQY2b4kA6oBKtL&q=85&s=c8e3ebd352a7f34c438ee20d5c073743" alt="The profile avatar dropdown opened from the top-right of the Procedures page, showing the user's name (Sagar Hathi), email, a Pair Device option, and a Logout option." noZoom width="836" height="679" data-path="frontline/images/procedures-portal/get-started/portal-signout-menu.png" />
</Frame>

Your session ends and you are returned to the Altoura login page. Signing out of the portal does not sign you out of any Microsoft services on the same browser.

***

## Troubleshooting

If sign-in does not complete, try the following:

* **Email not recognized**: Confirm you are using the work email registered with Altoura. Contact your administrator if it has not been provisioned.
* **No SSO redirect**: Verify your organization has SSO enabled. If your account uses a password instead, complete the standard Altoura password flow.
* **Password rejected by Microsoft**: Use **Forgot my password** on the Microsoft sign-in page to reset it with your identity provider.
* **MFA approval not received**: Open the Authenticator app and pull down to refresh, or use a backup method via **I can't use my Microsoft Authenticator app right now**.
* **Redirect loop or session error**: Clear cookies for `procedure.altoura.com` and `login.altoura.com`, then sign in again.
