> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Access Remote Expert?

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  <img src="https://mintcdn.com/altoura-785c3552/pjRgSowLOU-k6Fn-/frontline/images/hololens/get-help/hololens-global-side-menu-remote-expert.png?fit=max&auto=format&n=pjRgSowLOU-k6Fn-&q=85&s=17221e27ff730f7bf92bdc24a2b0eefb" alt="Global side menu with the Remote Expert button highlighted for opening the Remote Expert experience" noZoom style={{width: "100%", height: "auto"}} width="7680" height="4320" data-path="frontline/images/hololens/get-help/hololens-global-side-menu-remote-expert.png" />
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### Overview

Remote Expert enables on-site users to connect with a remote specialist for live audio, video, and visual guidance.

After signing in to **Altoura Frontline**, the application opens to the **Procedures** page by default. To start a live remote session, you must switch to the **Remote Expert** section.

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### When to Use Remote Expert

Use Remote Expert when:

* You require real-time assistance from a remote expert
* You need help diagnosing or resolving an issue on-site
* You want live visual guidance using annotations

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### Switch from Procedures to Remote Expert

1. Log in to **Altoura Frontline**.
2. Locate the vertical navigation menu beside the main workspace.
3. Select the **phone icon** (second option in the side menu).

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### What Happens Next

* The main workspace switches to the **Remote Expert** screen.
* The Remote Expert panel has two tabs: **Contacts** and **Meetings**.

<Frame>
  <img src="https://mintcdn.com/altoura-785c3552/pjRgSowLOU-k6Fn-/frontline/images/hololens/get-help/hololens-re-global-side-menu.png?fit=max&auto=format&n=pjRgSowLOU-k6Fn-&q=85&s=bbb52d06598b9e2a8a5d109ef702e9b2" alt="Remote Expert side menu shown on the palm inside the Remote Expert experience" noZoom style={{width: "100%", height: "auto"}} width="7680" height="4320" data-path="frontline/images/hololens/get-help/hololens-re-global-side-menu.png" />
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### Contacts (Invite an Expert)

Use the **Contacts** tab when you need to reach a specific expert who is not already in a scheduled call. You search for them by name, send an invitation, and a new session is created.

**HMD flow:** Search → Select expert → Invite Expert → Wait for expert to join
**Teams flow:** Expert receives a notification → Joins the meeting → Adds the Altoura Remote Expert app

See [Search and Invite](/frontline/remote-expert/search-and-invite) for the full HMD-side walkthrough.

### Meetings (Join a Scheduled Call)

Use the **Meetings** tab when you want to join an existing Microsoft Teams meeting that has already been scheduled. The meeting appears in your list. You select it and join directly.

**HMD flow:** Select Meetings tab → Choose a meeting → Join Meeting → Session starts

The Teams-side experience is the same once the call is active. The expert adds the Altoura Remote Expert app and can annotate and share content.

See [Join a Scheduled Meeting](/frontline/remote-expert/join-meeting) for the full HMD-side walkthrough.