> ## Documentation Index > Fetch the complete documentation index at: https://docs.altoura.com/llms.txt > Use this file to discover all available pages before exploring further. # Contacts: Search and Invite an Expert Remote Expert side menu shown on the palm inside the Remote Expert experience ### Overview From the **Remote Expert** screen, under the **Contacts** tab, you can search for an expert by name and send a session request. Once the invitation is sent, a live session is created and you are placed in a waiting state until the expert joins. *** ## Search for an Expert ### Search by Name 1. In the **Remote Expert** screen, ensure the **Contacts** tab is selected. 2. Select the **Search** field in the top-right corner. 3. Enter at least three letters of the expert's name. Remote Expert Contacts tab with the search field selected and matching expert results displayed ### What Happens Next * Matching results appear in the main panel. * Each result is displayed as a name card. * The name card includes: * The expert's initials (for example, **SH**) * The expert's full name (for example, **Sagar Hathi**) If multiple users match your search, they appear as a list of selectable name cards. *** ## Send an Invitation 1. Select the expert's name card. Remote Expert Contacts tab showing search results with expert name cards ready to be selected for invitation Expert name card selected in the Contacts tab with the Invite Expert button enabled 2. The **Invite Expert** button at the bottom becomes active once a name is selected. 3. Click **Invite Expert**. ### What Happens Next * When you click **Invite Expert**, a session invitation is sent to the selected expert. * The expert receives a meeting request in Microsoft Teams. * The call interface opens automatically on your device. *** ## Waiting for the Expert to Join Remote Expert screen showing the invitation sent and waiting for the invited expert to join ### Overview After sending the invitation, the session is created and you enter the call interface. At this stage, you are connected and waiting for the expert to join. ### What You See * A video display area. * The message: **"Waiting for user to join…"** This confirms that the session is active and awaiting the expert's connection. *** ## Available Controls While Waiting The call control bar is displayed at the bottom of the screen. The following controls are available: * **Camera** – Turn your video on or off. * **Microphone** – Mute or unmute your audio. * **End Call** – End the session. *** ### What Happens Next * When the expert joins the meeting, the waiting message is replaced by the live session view. * If your camera and microphone are enabled, the expert can see and hear you. * The session is then ready for live collaboration and annotation. *** ## When the Expert Joins The Remote Expert call panel on the HoloLens after the expert has joined from Microsoft Teams — the expert's video feed appears in the panel, with the call control bar at the bottom. Once the expert accepts the invitation and joins from Microsoft Teams, the **"Waiting for user…"** placeholder is replaced by the live session view on the HoloLens: * The expert's **video feed** appears in the main call panel — this is the person who joined from Teams. * The **call control bar** (Camera, Microphone, End Call) remains at the bottom of the panel. * If your camera and microphone are on, the expert can see and hear you. * The session is now ready for live collaboration and annotation. From here you can use the [Remote Expert Hand Menu](/frontline/remote-expert/hand-menu) to mute, reposition the call panel, toggle the spatial mesh, or exit the session. This page covers the **HMD side** of the Contacts flow. To see how the expert receives and joins the session from **Microsoft Teams**, see [Join a Remote Expert Session (Microsoft Teams)](/frontline/remote-expert/join-session).