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Altoura Remote Expert panel in Teams meeting

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Overview

The Altoura Remote Expert panel provides three capabilities during a live session:
  • Annotate: Capture the HMD user’s live view and draw visual annotations that appear in their physical environment.
  • Share URL: Send web links to the HMD user’s device.
  • Share Files: Send 3D models (.glb) or PDF documents (.pdf) to the HMD user.
Annotation and file sharing are independent. You do not need to capture a screenshot to share files or URLs.

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Annotate the HMD View

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Start Annotating

  1. In the Remote Expert panel, click Start Annotating.
  2. Ask the HMD user to position their camera toward the area that requires guidance.
Annotation mode active with drawing tools

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What Happens Next

  • The HMD user’s live camera feed fills the main canvas area.
  • The Start Annotating button changes to Stop Annotating.
  • Annotation tools appear in the right panel:
    • Arrow: Place directional arrows on the view.
    • Pen: Freehand drawing on the captured view.
    • Color: Change the annotation color.
    • Undo: Undo the last annotation action.
    • Delete: Remove all annotations.

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Drawing Annotations

  1. Select a tool (arrow or pen) from the toolbar.
  2. Draw directly on the HMD user’s view in the main canvas.
  3. The annotations are transmitted to the HMD device and appear anchored in the user’s physical space.
The HMD user can see these markings overlaid in their environment, enabling precise visual guidance in real time.

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Stop Annotating

  1. Click Stop Annotating to exit annotation mode.
  2. The view returns to the standard live video feed.

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Share a URL

You can send web links to the HMD user without entering annotation mode.
  1. In the SHARE URL section, paste a web URL into the text field.
  2. Click Send.
URLs shared in the Remote Expert panel
  • The URL appears in the list below the text field with a confirmation checkmark.
  • You can send multiple URLs. Each appears as a separate entry.
  • To remove a URL, click the X icon next to it.
Removing a URL from the panel only removes it from the Teams app view. It does not remove the URL from the HMD user’s space.

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Share Files

You can share 3D models and PDF documents with the HMD user without entering annotation mode.

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Supported File Types

TypeExtension
3D Models.glb
PDF Documents.pdf

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Share a PDF

  1. In the SHARE FILES section, drag and drop a PDF file into the drop area, or click to browse.
PDF files shared in the Remote Expert panel
  1. The file appears in the list with a confirmation checkmark and Sent status.
  2. You can share multiple files. Each appears as a separate entry.
  3. To remove a file, click the X icon next to it.
Removing a file from the panel only removes it from the Teams app view. It does not remove the file from the HMD user’s space.

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Share a 3D Model

  1. In the SHARE FILES section, drag and drop a .glb file into the drop area, or click to browse.
3D model file shared in the Remote Expert panel
  1. The file appears in the list with a confirmation checkmark and Sent status.

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Summary

ActionRequires Annotation Mode?
Draw on the HMD viewYes, click Start Annotating
Share a web URLNo
Share a PDF fileNo
Share a 3D model (.glb)No