- Guided Procedures — interactive, step-by-step instructions overlaid on the worker’s real environment, through a head-mounted display (HMD) like HoloLens 2 or a handheld tablet like iPad.
- Remote Expert — a live Microsoft Teams–integrated session where an expert can see what the worker sees and draw visual annotations that appear anchored in the worker’s physical space, in real time.
The problem we solve
Frontline work — maintenance, assembly, inspection, installation, field service — still runs largely on tribal knowledge, paper manuals, and phone calls to whoever knows how the equipment actually behaves. That means long ramp times for new technicians, errors and rework from outdated instructions, expensive travel when an expert has to visit a site, and knowledge that leaks as experienced workers move on. Altoura Frontline turns that knowledge into guided, in-context, mixed-reality experiences that live exactly where the work happens — anchored to the equipment in front of the worker.Who it’s for
Manufacturing & Assembly
Complex multi-step assembly, changeover procedures, quality checks, and line-side troubleshooting.
Maintenance & Field Service
Preventive maintenance, fault diagnosis, repairs on location, and technician onboarding.
Energy & Utilities
Inspections on generators, substations, pipelines, and turbines where experts can’t always travel.
Healthcare & Life Sciences
Device setup, calibration, and sterile-environment procedures where hands-free guidance is critical.
Aerospace & Defense
High-precision assembly, inspection, and maintenance workflows on complex equipment.
Training & Enablement
Immersive, repeatable onboarding for new hires without interrupting live production equipment.
What the platform can do
Guided Procedures
Digital, step-by-step work instructions structured as procedures, tasks, and steps, enriched with 3D models, images, video, and audio, and anchored to real equipment with QR codes and anchor gems. Choice steps branch the flow so operators pick the right path for the job in front of them.- Author in the browser — build, organize, and publish procedures at scale from the Procedures Portal, with a shared asset library of 3D models and media.
- Author on the device — place 3D models, anchor gems, and media directly in the physical space where they’ll be used, on HoloLens 2 or iPad.
- Run in the field — operators follow AR-anchored steps hands-free, view media and 3D content per step, and complete and sign off when done.
Remote Expert
Live, see-what-I-see assistance built on Microsoft Teams — experts join from the Teams client they already use, no new app to install.- Workers search and invite an available expert or join a scheduled Teams meeting straight from the device.
- Experts add the Altoura Remote Expert app to the meeting to draw annotations that appear anchored in the worker’s physical space, and to share PDFs and
.glb3D models to the device mid-call. - See How Remote Expert Works for the full story.
Enterprise-ready administration
Single-tenant Entra ID integration, SSO, PIN pairing for shared devices, tenant-wide Teams app deployment, and a documented IT-admin onboarding path.Where each capability lives
How this documentation is organized
Explore
Choose Your Path
Role-based first-day checklists for operators, authors, remote experts, and IT admins.
Core Concepts
Procedures, tasks & steps; author vs. operator; anchoring & QR codes; how content flows.
Platforms & Devices
Where Altoura Frontline runs today — HoloLens 2, iPad, the web portal, and Teams.
Architecture Overview
How the device apps, Procedures Portal, Remote Expert backend, and Teams plugin fit together.