Overview
The Altoura Portal provides access to Trainings and Procedures from the same web portal.
After signing in, the page you land on depends on your access. If you have access to Trainings, the Trainings page opens. Otherwise, the Procedures page opens directly. Either way, make sure Procedures is selected in the left navigation.
The Procedures area is the web workspace for creating, editing, and managing procedures.
Access is controlled through your organization’s Single Sign-On (SSO) or your Altoura email and password, depending on how your account is configured.
This page walks through the full sign-in flow, from opening the portal URL to navigating to the Procedures page.
Before You Begin
- Confirm your Altoura account has been provisioned by your administrator.
- If your organization uses SSO, make sure you have access to your Microsoft Authenticator or the configured MFA method for multi-factor approval.
- Use a supported browser such as the latest version of Chrome, Edge, or Firefox.
Portal URL
The Altoura Portal is hosted at:
https://app.altoura.com
Opening this URL while signed out redirects you to the Altoura login page (login.altoura.com).
Sign-In Flow
If your organization uses Single Sign-On (SSO), the sign-in flow includes entering your email, being redirected to your SSO provider, entering your password, and approving the multi-factor sign-in request.
After signing in, make sure Procedures is selected in the left navigation.
Step 1: Enter Your Email
When you open the portal, the Login with Email screen appears. Enter your work email address in the Email Address field.
Select Continue once your email is entered.
Step 2: Redirect to Your SSO Provider
If your account is configured for Single Sign-On, a confirmation message Redirecting to SSO provider… appears below the Continue button and the browser navigates to your organization’s identity provider, typically Microsoft / Entra ID.
Step 3: Enter Your Password
The Microsoft sign-in page (login.microsoftonline.com) opens with your email pre-filled. Enter your password and select Sign in.
If you have forgotten your password, select Forgot my password to begin a reset flow with your identity provider.
Step 4: Approve the Multi-Factor Request
Microsoft prompts you to approve the sign-in using your configured Multi-Factor Authentication (MFA) method, typically the Microsoft Authenticator app. A 2-digit verification number appears on the web screen.
Open the Microsoft Authenticator app on your phone and:
- Tap the incoming sign-in notification.
- Enter the 2-digit number displayed on the web screen.
- Confirm with biometrics or PIN if prompted.
If you do not receive a notification, swipe down inside the Authenticator app to refresh, or select I can’t use my Microsoft Authenticator app right now on the web screen to choose a different verification method.
Step 5: Land in the Portal
Once MFA is approved, the browser returns to the Altoura Portal at https://app.altoura.com.
If you have access to Trainings, the Trainings page is displayed by default, and you can access Trainings, Scenes, Procedures, and Assets from the left navigation. If you have access to Procedures only, the Procedures page opens directly.
Step 6: Open Procedures
If Procedures is not already selected, select it from the left navigation.
The Procedures page opens.
You are now ready to create, edit, and manage procedures.
From here, you can select an organization, create or manage procedures, or pair an HMD.
Sign-In Flow: Email + Password
If your account is set up with a local Altoura password instead of Single Sign-On, the sign-in is completed on the Altoura login page.
No external identity provider or MFA prompt is involved.
After signing in, make sure Procedures is selected in the left navigation.
Step 1: Open the Portal
Navigate to https://app.altoura.com.
The Login with Email screen appears with an empty Email Address field and a disabled Continue button.
Step 2: Enter Your Email
Enter your work email address in the Email Address field. The Continue button becomes active.
Select Continue to proceed.
Step 3: Enter Your Password
A Password field appears below the email address. Enter your password and select Login.
If you have forgotten your password, select Forgot Password? to begin a reset flow.
Step 4: Land in the Portal
Once your password is accepted, the Altoura Portal opens at https://app.altoura.com.
If you have access to Trainings, the Trainings page is displayed by default, and you can access Trainings, Scenes, Procedures, and Assets from the left navigation. If you have access to Procedures only, the Procedures page opens directly.
Step 5: Open Procedures
If Procedures is not already selected, select it from the left navigation.
The Procedures page opens.
You are now ready to create, edit, and manage procedures.
Signing Out
To sign out of the Altoura Portal:
- Select your profile avatar in the top-right corner of the portal. The profile dropdown opens, showing your name, email, Pair Device, and Logout.
- Choose Logout from the dropdown.
Your session ends and you are returned to the Altoura login page.
Signing out of the portal does not sign you out of any Microsoft services on the same browser.
Troubleshooting
If sign-in does not complete, try the following:
- Email not recognized: Confirm you are using the work email registered with Altoura. Contact your administrator if it has not been provisioned.
- No SSO redirect: Verify your organization has SSO enabled. If your account uses a password instead, complete the standard Altoura password flow.
- Password rejected by Microsoft: Use Forgot my password on the Microsoft sign-in page to reset it with your identity provider.
- MFA approval not received: Open the Authenticator app and pull down to refresh, or use a backup method via I can’t use my Microsoft Authenticator app right now.
- Redirect loop or session error: Clear cookies for
app.altoura.com and login.altoura.com, then sign in again.
