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The Trainee App runs entirely in your web browser — no downloads or installations required. Here’s what you need for the best experience.

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Supported Browsers

Recommended:
  • Google Chrome (latest version)
  • Microsoft Edge (latest version)
Also Supported:
  • Mozilla Firefox (latest version)
  • Safari (latest version, macOS and iOS)
The Trainee App requires WebGL 2.0 support for 3D rendering. Most modern browsers enable this by default. If you see a blank screen or error about 3D graphics, check that WebGL is enabled in your browser settings.

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Supported Devices

Desktop & Laptop
  • Windows 10 or later
  • macOS 11 (Big Sur) or later
  • Linux with a modern browser
Tablets
  • iPad (Safari or Chrome)
  • Android tablets (Chrome)
Mobile Phones
  • Supported but not recommended for complex trainings — the smaller screen makes interacting with 3D objects more difficult
  • Enable the Virtual Joystick in Settings for easier navigation on touch devices
HMD Devices (via Pair Device)
  • HoloLens 2
  • Meta Quest 2 / 3 / Pro
  • HTC Vive
See Pair Device for setup instructions. Minimum:
  • 4 GB RAM
  • Integrated graphics (Intel HD 620 or equivalent)
  • Stable internet connection (5 Mbps+)
Recommended for Best Performance:
  • 8 GB RAM or more
  • Dedicated graphics card
  • Stable internet connection (15 Mbps+)
  • Large screen (13” or more) for comfortable interaction

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Tips for Best Performance

Close Unnecessary Tabs — 3D rendering uses significant memory. Close other browser tabs to free up resources. Use a Stable Connection — Training assets (3D models, textures, audio) are streamed from the cloud. A slow or unstable connection causes long load times and potential disconnects. Maximize Your Browser — A larger viewport gives you a better view of the 3D environment and makes interactions easier. Update Your Browser — Always use the latest browser version for best WebGL compatibility and performance.

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Troubleshooting

Your browser may not support WebGL or it might be disabled. Try updating your browser to the latest version. In Chrome, navigate to chrome://gpu to check if WebGL is enabled.
Close other browser tabs, disable browser extensions, and ensure you have a stable internet connection. If performance is still poor, try using Chrome or Edge which tend to have the best WebGL performance.
Mobile phones are supported but the small screen makes 3D interaction difficult. If possible, switch to a tablet or desktop. If you must use a phone, enable the Virtual Joystick and use landscape orientation.