
Supported Devices
- Microsoft HoloLens 2
- Meta Quest 2 / 3 / Pro
- HTC Vive
How to Pair
Enter the 6-Digit Code
A pairing modal will appear in the Trainee App with a 120-second countdown timer. On your HMD device, a 6-digit code will be displayed. Enter that code into the pairing modal in the Trainee App before it expires. If the timer runs out, click Regenerate Pin to start a new pairing session.
The HMD device must be on the same network as your computer, or have internet access to connect to the Altoura cloud service. Ensure both devices are connected before starting the pairing process.
What Changes with an HMD
Once paired, the HMD runs the training in its own Altoura app. The exact experience depends on the HMD platform:- On the HMD, you see the 3D environment with full depth and spatial awareness
- Interaction methods depend on the device (hand tracking on HoloLens, controllers on Quest/Vive)
- Head movement controls your view on the HMD
- The web browser session on your computer links to the same training session for pairing purposes
Troubleshooting
The pairing code isn't working
The pairing code isn't working
Codes expire after 120 seconds. Click Regenerate Pin in the pairing modal to get a fresh 6-digit code and try again.
The HMD connected but I don't see the training
The HMD connected but I don't see the training
Ensure the Altoura app on your HMD is updated to the latest version. Try unpairing and pairing again.
There's a delay between my actions and what I see
There's a delay between my actions and what I see
This is usually a network issue. Make sure both devices have strong, stable connections. Being on the same local network reduces latency.

