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Vertical Remote Expert hand menu with Microphone, Reposition Call Panel, Mesh, and Exit Remote Expert buttons from top to bottom

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Overview

During an active Remote Expert session, a contextual side menu becomes available on the HMD. This menu provides quick access to essential call controls — muting your microphone, repositioning the call panel, toggling the spatial mesh overlay, and exiting the session. The menu appears only while a Remote Expert call is in progress.

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Open the Quick Menu

  1. Raise your left palm and face it toward yourself.
Remote Expert hand menu shown next to the call panel with the expert connected

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What Happens Next

  • A vertical control panel appears beside your hand.
  • The menu remains visible while your palm is raised and facing you.
  • The controls are specific to the active Remote Expert session.

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Available Controls

The quick menu includes the following options, from top to bottom:

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Microphone

Remote Expert hand menu with the Microphone (mute) button highlighted at the top
  • Tap the Microphone icon (top of the menu) to mute or unmute your audio.
  • When muted, the remote expert cannot hear you.

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Reposition Call Panel

Remote Expert hand menu with the Reposition Call Panel button highlighted (second from top)
  • Tap the Reposition icon (second from top) to bring the call panel directly in front of you.
  • This is useful if the call window has moved out of view or is no longer comfortably positioned.

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Mesh

Remote Expert hand menu with the Mesh (spatial mesh overlay) button highlighted (third from top)
  • Tap the Mesh icon (third from top) to toggle the spatial mesh overlay on or off.
  • When on, a wireframe grid is drawn over every surface the HoloLens has mapped in your environment. This shows you at a glance where the system has (and hasn’t) detected surfaces it can anchor annotations to.
  • When off, the mesh is hidden so your view stays clean during normal work.
By default, the mesh is off.

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Voice commands

The Mesh button also responds to two global voice commands — no need to gaze at the button first: See Voice Commands in Remote Expert for the full voice-interaction reference.
If annotations aren’t landing where you expect, turn Mesh on to see which surfaces the HoloLens has mapped. Gaps in the mesh usually mean the system hasn’t fully scanned that area yet — look around the target surface for a few seconds so the HoloLens can complete spatial mapping, then try again.

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Exit Remote Expert

  • Tap the Exit icon (bottom of the menu) to end the session.
When selected, a confirmation dialog appears:
Exit Remote Expert confirmation dialog with Resume and Exit Remote Expert options
The dialog shows: Exit Remote Expert — Do you want to end the call? You can then choose:
  • Resume – Return to the active session.
  • Exit Remote Expert – End the call.

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What Happens When You Exit

  • The Remote Expert session ends.
  • The call interface closes.
  • You return to the previous application state.
This quick menu allows you to control your session efficiently without interrupting your workflow.