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This page is for field workers starting a procedure on the HoloLens. By the end of it, you will have anchored the procedure to your physical workspace so that every instruction, model, and marker appears exactly where it belongs. Anchoring ties the procedure’s digital content to a fixed point in the real world — the printed QR code — so everything lines up with the actual equipment. For the full concept, see Anchoring & QR Codes.
Scan the same QR code, at the same physical position, that was used when the procedure was set up for this location. Use the official printout from the QR code download page — third-party or self-generated QR codes might not work reliably.

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Scan the QR Code

After you select a procedure, a Scan QR Code instruction panel appears, with a Cancel button at the bottom.
Scan QR Code instruction panel with 'Locate the QR code', 'Select Initiate Scan to anchor', and a Cancel button
1

Locate the physical QR code

Find the printed QR code fixed at your work site. A scanning frame appears on screen with the label Scan the QR code.
Scanning frame labelled 'Scan the QR code' shown alongside the Scan QR Code instruction panel with the Cancel button
2

Align the QR code in the frame

Hold your head steady and look directly at the QR code so it sits inside the bracketed scanning frame. A distance of roughly 30–60 cm gives the fastest lock. Keep steady until the system detects the code.
3

Check the alignment

Once the code is detected, an Anchor found panel appears with the instruction: select Confirm if the blue outline is aligned, or Rescan if not.
Anchor found confirmation panel next to the detected QR frame with Rescan and Confirm buttons
4

Confirm the anchor

Verify the blue outline sits neatly on the QR code, then select Confirm — either in the Anchor found panel or on the button below the QR frame.
Every button in the scan flow also responds to hover + saying “Select”. See Voice Commands.

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What Happens on Success

The system anchors to the QR code and opens the procedure. You are taken to the first step and can begin working through the procedure in your physical space — instructions, media, and 3D content appear in their saved positions relative to the QR code.

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If the Outline Isn’t Aligned: Rescan

If the blue outline is off, or the wrong QR code was detected, select Rescan — in the Anchor found panel or below the QR frame. The current detection is cleared, active scanning resumes, and you can realign the QR code within the frame.

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If You Change Your Mind: Cancel

Select Cancel at the bottom of the instruction panel to leave the scan flow. You do not enter the procedure — access is granted only after a successful confirmation.

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The Step Anchor Gem

Once you are anchored and inside the procedure, some steps display a diamond-shaped gem in the physical environment, connected to the instruction panel by a tethered line that updates as you move.
Step panel with the diamond-shaped gem icon and the tethered line connecting to the anchor point in the physical environment
The gem shows you where the step applies — which physical location is relevant and where your attention or action is required. A few things to know:
  • The gem appears only on steps that have one; other steps show no gem or tether. Whether a step has a gem depends on how the procedure was authored.
  • The gem is fixed — you cannot select, move, or modify it.
  • Gems are positioned relative to the QR anchor. If you rescan the QR code later (see Follow the Steps for the in-procedure side menu), the gems reposition accordingly and stay correctly aligned.
If placed content looks noticeably off-position while you work, the QR code may have moved or the anchor may have drifted — rescan the QR code to re-anchor the procedure.
Next: Follow the Steps