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This page is for anyone starting with Altoura Frontline — pick the role that matches what you’re here to do, then work through its first-day checklist in order. Each checklist links the concept pages, portal guides, and device walkthroughs you need, in the sequence you need them.

I'm a field worker / operator

Run procedures on your device and call an expert when you need help.

I'm a procedure author

Create, enrich, and publish step-by-step AR work instructions.

I'm a remote expert

Join calls from Microsoft Teams and guide workers with live annotations.

I'm an IT administrator

Deploy Altoura Frontline and the Remote Expert Teams app across your tenant.

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Field worker / operator

Your day-to-day: pick up your device, run the procedure for the job you’re about to do, and call a specialist if something doesn’t match what you see.
Operators work on either HoloLens 2 or iPad. The concepts are identical — steps 3 onward fork by device, so follow the links for the device in your hands.
1

Understand what a procedure is

Learn how procedures break down into tasks and steps, and what each step can show you.
→ Procedures, Tasks & Steps
2

Understand anchoring

Learn why you scan a QR code before starting, and what the anchor gems and tethered lines mean.
→ Anchoring & QR Codes
3

Install the app and sign in

Get Altoura Frontline onto your device and sign in with your organizational account.
→ HoloLens: Install & Sign In · iPad: Install & Sign In
4

Learn the navigation

Get oriented on the home screen and menus before your first job.
→ HoloLens: First Launch & Navigation · iPad: First Launch & Navigation
5

Run your first procedure

A guided end-to-end walkthrough: open a procedure, anchor, and follow it to completion.
→ HoloLens: Your First Procedure · iPad: Find & Open a Procedure
6

Go deeper on day-to-day operating

Finding and opening procedures, anchoring with QR, following steps, working with 3D models and media, and signing off.
→ HoloLens: Find & Open a Procedure · Anchor with QR · Follow Steps · Complete & Sign Off
→ iPad: Find & Open a Procedure · Anchor with QR · Follow Steps & Complete
7

Call an expert when stuck

If something doesn’t match what you expect, bring in a specialist over Microsoft Teams.
→ HoloLens: How to Access Remote Expert · Search & Invite · Join a Scheduled Meeting
→ iPad: Invite an Expert to a Call

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Procedure author

Your day-to-day: turn expert knowledge into guided procedures that operators can run reliably in the field. Most authors build the structure in the browser, then finish spatial placement on the device.
1

Learn the core concepts

Understand the content model and the roles before you build anything.
→ Procedures, Tasks & Steps · Author vs. Operator · Anchoring & QR Codes · How Content Flows
2

Sign in to the Procedures Portal

The browser-based workspace where procedures are created, organized, and published.
→ Sign In to the Portal
3

Create and manage procedures

Create a procedure in the correct organization, and learn the card actions — open, edit, share, delete.
→ Manage Procedures · Procedures Landing Page
4

Author tasks and steps in the browser

Build the structure — tasks, steps, choice logic — and enrich steps with media and 3D assets.
→ Authoring · Assets & Media
5

Preview in Run Mode

Check the execution flow in a read-only web view before touching a device.
→ Run Mode (Web)
6

Finish spatial authoring on the device

Anchor the procedure in the real space, place 3D models and anchor gems, and publish. This step forks by device.
→ HoloLens: Enter Author Mode · Anchor & Set Up the Space · Build Tasks & Steps · Add 3D Models & Media · Choice Steps & Completion Rules · Preview & Publish
→ iPad: Enter Author Mode

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Remote expert

Your day-to-day: a field worker calls — you join from Microsoft Teams, see what they see, and walk them through a fix with annotations, PDFs, and 3D models.
1

Understand how Remote Expert works

The two connection flows (ad-hoc Contacts vs. scheduled Meetings) and what happens in a session.
→ How Remote Expert Works
2

Verify the Teams app is ready

Confirm that Altoura Remote Expert is deployed in your tenant and add it to your Teams client once, so it’s warm for the first call.
→ Verify the Teams App
3

Know what to expect when a request arrives

Understand the notification card that appears in your Teams chat and how to join the call.
→ Join a Remote Expert Session
4

Add the app to the live meeting

Open Apps in the meeting toolbar, search, and add Altoura Remote Expert to open the side panel.
→ Add the Remote Expert App
5

Annotate and share

Capture the worker’s live view, draw annotations anchored in their space, and share PDF / .glb files.
→ Annotate the HMD View

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IT administrator

Your day-to-day: get Altoura Frontline wired into your Entra ID tenant, deploy the Remote Expert Teams app, and make sure the first end-to-end test passes.
1

Read the overview and deployment model

Understand how Altoura Remote Expert is deployed across Altoura’s Azure and your tenant, how data flows, and what your team configures.
→ Overview & Deployment Model
2

Set up SSO with Entra ID

Configure Single Sign-On so users sign in to Altoura Frontline apps with their organizational identity.
→ Entra ID & SSO Setup — Overview
3

Register the Entra ID application

Register the app, expose the API, authorize Teams clients, grant Microsoft Graph and ACS permissions, and create a client secret.
→ Azure App Registration
4

Deploy the ACS resource

Stand up the Azure Communication Services resource that powers Remote Expert calls.
→ Deploy ACS Resource
5

Share configuration details with Altoura

Collect the app registration and ACS values and hand them to Altoura through a secure channel.
→ Share Details with Altoura
6

Review data security

Why ACS and the Entra ID app live in your tenant, plus answers to common security-review questions.
→ Data Security & FAQ
7

Set up tenant configuration

Complete the tenant-level configuration for Altoura Frontline.
→ Setting up Tenant Configuration

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Not sure where to start?

Welcome to Altoura Frontline

The product story, in plain language.

Core Concepts

The four short reads that everything else builds on.

Platforms & Devices

Supported devices and their roles today.

Architecture Overview

How the pieces fit together under the hood.
Next: start with Procedures, Tasks & Steps — it’s the concept every role relies on.